Privacy Policy

The RED Alert Consortium strongly value the tenets of data privacy and protection and therefore are committed to protect personal data (i.e. information that identifies an individual) as though it is their own.

This privacy policy describes our practices relating to the personal data of visitors of www.redalertproject.eu and make use of our online facilities. In this regard, the data controller – the entity that’s responsible for your privacy – is SIVECO Romania SA.

We assure you that we will only use and disclose any personal data collected from you in accordance with the manner set out in this policy.

Information we collect
Most of the personal information which we may collect about you through this website is given to us only if you choose to give it to us.
If you send us emails, then the personal data we process will depend on what you send us in the email.

The information we collect from you normally includes the following:
1. Name + Surname;
2. Email address
3. Information about your device (phone or laptop) with which how used our website;

Check out the next sections to understand how and why we use this information.
Some other information is given to us because you accessed this website (e.g. logs, recorded through cookies). This is explained in the Cookies section below.

How & Why we use your information
We use your information in the following manner:

How we use your Name + surname
+ contact details (email address)

Why?

To send you information by email about the RED-Alert project and reply to any queries or concerns To keep you up to date and reply to your queries and concerns. We only send this with your permission – and you can ask us to stop.

Information you give us when you browse our site or use our app, including your IP address and device type and, if you choose to share it with us, your location data, as well as how you use our website and app.

How we use information about your phone or laptop, and how you use our website and app

Why?

Improve our website and set default options for you (such as language and currency) To give you the best possible browsing experience.
Protect our website To prevent and detect fraud against either you or us — and to meet our legal obligations about looking after your data.

The Legal Basis for Processing
For some of the uses of your personal data (as described above), there is a legal basis under applicable data protection laws for us to use such personal data without having obtained your consent.
This includes, for example, where it is necessary for us to use the information to perform a contract with you or take steps at your request prior to entering into a contract with you.
It also includes circumstances (such as we have described below) where we have a legitimate interest to use your data, provided that proper care is taken in relation to your rights and interests:

  • to ensure that you know about any changes to the website or the terms of this Privacy Policy;
  • to carry out research and analysis of your data (including purchase information) as this helps us understand our clients better, who they are and how they interact with us;
  • to improve and ensure the security of the website (for example, for statistical, testing and analytical purposes, troubleshooting).

 

Retention Periods
We will hold on to your information for no longer than is necessary keeping in mind the purpose/s (or compatible purposes) for which we first collected the data. We may also keep hold of some of your information if it becomes necessary or required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.

Children Under 18
If you are aged 18 or under, please get your parent/guardian’s permission before you provide any personal information to us. We will need to process personal data relating to parents or guardians in that case – and we may also need to request for verification documentation to ensure that consent is given or authorized by the holder of parental responsibility.

Sharing your information 
We do not, and will not, sell any of your personal data to any third party. It is not our business to do so – and we want to earn your trust and confidence. However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

Members in the RED Alert Consortium, as sometimes different bits of our Consortium, are responsible for different activities;

In most circumstances, we will not disclose personal data without consent. However there may be occasions where we might have to – e.g. with a court order, to comply with legal requirements and satisfy a legal request, for the proper administration of justice, to protect your vital interests, to fulfil your requests, to safeguard the integrity of the relevant websites operated by us or by such related entities or subsidiaries, or in the event of a corporate sale, merger, reorganisation, dissolution or similar event involving us and/or our subsidiaries and related entities.

When we do share data, we do so on an understanding with the other entities that the data is to be used only for the purposes for which we originally intended – again, we don’t want you to have any surprises.

We may also provide third parties with aggregated but anonymized information and analytics about our website user and, before we do so, we will make sure that it does not identify you. Anonymous information means it is anonymous.

If we ever have to share data with entities that are outside of the EEA, we will be sure to do so in a manner that complies with the requirements established by the GDPR.

Cookies
What are cookies?
A cookie is a small text file (typically numbers and letters) that is downloaded onto ‘terminal equipment’ (e.g. your computer or smartphone) when you (or someone else) access a website using that device. Cookies are then sent back to originating website on each subsequent visit – and they are useful because they allow a website to recognize a user’s device and store some information about your preferences or past actions.
Some cookies are needed for the sole purpose of carrying out the transmission of a communication over an electronic communications network – others may be necessary for the provision of a service over the internet, in which case they have to be used.
Other cookies may be desirable to improve your experience, in which case we will ask you for your consent to use them.

What cookies do we use?
This website uses Google Analytics, a web analytics service provided by Google Inc. (‘Google’). Google Analytics makes use of cookies which allow us to analyze how website users use the site. Google will use the information on our behalf for the purposes of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
IP-Anonymisation is active on this website – this means that your IP address will be truncated within the area of the European Union or the other country parties to the Agreement on the European Economic Area. In exceptional cases only, the information generated by the cookie will be transmitted and stored by Google on its servers within the United States of America.

How do you change your cookie settings?
You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of this website.
You can also opt-out from being tracked by Google Analytics by downloading and installing Google Analytics Opt-Out Browser Add-on for your current web browser on https://tools.google.com/dlpage/gaoptout.

Your rights
You enjoy several rights relating to your personal information:

(i) The right to be informed about how your personal information is being used;
We need to be clear with you about how we process your personal data. We do this through this Privacy Policy, which we will keep as up to date as possible.

(ii) The right to access the personal information we hold about you;
You can access the personal data we hold on you by contacting us dataprotection@siveco.ro.
To process your request, we will ask you to send us proof of identity so that we can be sure we are releasing your personal data to the right person.

We will carry out our best efforts to process your request within one month or, if the request is particularly complex, two months. We can provide you with a copy of your personal data in electronic format or hard copy.
If we consider the frequency of your requests as being unreasonable, we may refuse to comply with your request.

(iii) The right to request the correction of inaccurate personal information we hold about you;
We appreciate feedback from you to ensure our records are accurate and up-to-date.
If you think that the information we hold about you is inaccurate or incomplete please ask us to correct it by contacting us here dataprotection@siveco.ro.

(iv) The right to request that we delete your data, or stop processing it or collecting it;
You can ask us to delete your personal data; however, this is not an absolute right.
In spite of a request for erasure, we may be justified to keep personal data which we need to keep, e.g. (i) to comply with a legal obligation; and (ii) in relation to the exercise or defense of any legal claims.

When you ask us to delete your personal data, we assume that you do not want to hear from us again. To ensure this, we will retain just enough of your personal data solely for suppression purposes.

Other than as described above, we will always comply with your request and do so promptly. We would carry out our best efforts to notify any third parties with whom we have shared your personal data about your request so that they could also comply.

(v) The right to stop direct marketing messages;

(vi) The right to object to certain processing based on legitimate interest;
You have a right to object to our use of your personal information including where we use it for our legitimate interests or where we use your personal information to carry out profiling using automated means.

(vii) The right to request human intervention if automated processing without human intervention is used to make decisions having legal or similar effects on you;

(viii) The right to withdraw consent for other consent-based processing at any time;

(ix) The right to request that we transfer or port elements of your data either to you or another service provider;
You have the right to move, copy or transfer your personal data from one organization to another. If you do wish to transfer your personal data we would be happy to help.

If you ask for a data transfer, we will give you a copy of your personal data in a structured, commonly used and machine-readable form (e.g. a CSV file format). We can provide the personal data to you directly or, if you request, to another organization.

Please note that we are not required to adopt processing systems that are compatible with another organization, so it may be that the recipient organization cannot automatically use the personal data we provide. When making a transfer request, it would be helpful if you can identify exactly what personal data you wish us to transfer.

(x) The right to complain to your data protection regulator
If you want to exercise your rights, have a complaint, or just have questions, please contact us here dataprotection@siveco.ro.
Please appreciate that the rights must be exercised within some limitation – for example, if you ask us for information we can only give you what relates to you and not what relates to other persons. When we receive requests, we may also request that you identify yourself and provide documentation or information for verification (we would not want to disclose information to the wrong person). Unreasonable requests may be subjected to a reasonable fee or refusal to respond.

Security of your Personal Data
Security of your personal data is very important to us.

Where it’s appropriate, our website uses HTTPS to help keep information about you secure. However, no data transmission over the internet can be guaranteed to be totally secure.

We do our best to keep the information you disclose to us secure. However, we can’t guarantee or warrant the security of any information which you send to us.

Security measures which have implemented to secure information transmitted over our website or stored on our systems include the following:

1. Use of secure servers;
2. Use of firewalls;
3. Use of encryption;
4. Physical access controls at data centers;
5. Information access controls;
6. Use of back-up systems;

Please understand, however, that no system is perfect or can guarantee that unauthorized access or theft will not occur.
Changes to how we protect your privacy
Our website is continually under review – new functions and features are periodically added and improved to interface, thus changes to our privacy policy may be required from time to time. We, therefore, encourage you to check our privacy policy on a frequent basis.

Links to Other Websites
Our website will link to external sites that help us perform our mission – to inform about the RED-Alert project. Links to external sites do not imply any official RED-Alert endorsement of the opinions or ideas expressed therein, or guarantee the validity of the information provided. Links will be provided to external sites that are managed in a professional manner (i.e., it is fully operational, is available most of the time, does not serve inaccurate information or obscene graphics, etc.). This website will not link to external websites if such a link would appear to provide an official endorsement of fundraising efforts or lobbying for a political agenda. This privacy notice does not cover the links within this site linking to other websites which are not controlled by us. We are not responsible for the collection or use of your personal information from these third-party websites. Therefore, we encourage you to read the privacy statements on the other websites you visit.

How to contact us
We are always happy to hear from you, whether to make a suggestion but especially if you feel we can do better. If you have any questions about this Privacy Policy, or if you wish to make a complaint about how we have handled your personal information, please contact us at:

SIVECO Romania SAVictoria Park, 73-81 Bucharest-Ploiesti Drive
Building C4, District 1, 013685, Bucharest
Tel: +40 (21) 302 3300, Fax: +40 (21) 302 3391
Office: office@siveco.ro

We have appointed a Data Protection Correspondent who may be contacted here: dataprotection@siveco.ro.